Privacy Policy

Privacy Policy for Holistat HH
Effective Date: 11/27/2024

Holistat HH is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, and other identifiers.
  • Health Information: Medical history, treatment details, and other information related to the services we provide.
  • Technical Data: IP address, browser type, operating system, and usage details when you access our website.
  • Payment Information: Billing details, including credit/debit card information, for processing payments.

2. How We Use Your Information

We use your information to:

  • Provide and manage our home health services.
  • Communicate with you regarding appointments, treatment plans, or billing.
  • Improve our website and customer experience.
  • Comply with legal, regulatory, and healthcare requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following circumstances:

  • With authorized healthcare providers involved in your care.
  • With third-party service providers for billing, data processing, or website hosting.
  • As required by law or to comply with legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze website traffic, and improve services. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information, subject to applicable laws.
  • Request a copy of the information we hold about you.
  • Opt out of non-essential communications.

7. Third-Party Links

Our website may contain links to third-party websites. Holistat HH is not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

9. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Holistat HH
3610 W Pioneer Parkway, Pantego TX 76103
682-200-7472
admin@holistathomehealth.com

 

Disclaimer:
SMS Opt-In consent and the phone numbers we collect for the purpose of SMS will not be shared with third parties or affiliates in any circumstance.

 

 

Terms of Service for SMS Communication

Effective Date: 11/27/2024

Welcome to Holistat Home Health. By opting in to receive SMS communications from us, you agree to these Terms of Service. Please read them carefully.


1. Consent for SMS Communication

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Holistat Home Health. This includes but is not limited to the types of communications described below.

Information obtained as part of the SMS consent process will be used solely for the purposes outlined in this document and will not be shared with third parties, except as required by law or as stated in our Privacy Policy.


2. Types of SMS Communications

The following types of messages may be sent after obtaining consent:

a. Customers and Guests

  • Notifications about account activity or relevant services.
  • Promotional messages, if separately consented to by the user.
  • Appointments Update.

Example Message:
“Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!”
To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”

b. Job Applicants

  • Updates on the status of your job application.
  • Onboarding materials or instructions.
  • Other employment-related information.

3. Standard Messaging Disclosures

  • Message Frequency: The number of messages you receive will depend on your engagement with our services and interactions.
  • Message and Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.
  • Opt-Out: You may opt out of receiving SMS communications at any time by texting “STOP” to 682-200-7472. Once you opt out, you will no longer receive SMS messages from us, except for transactional or legally required communications.
  • Help Support: For assistance, text “HELP” to 682-200-7472, or visit our Privacy.

Sample Response for “HELP” Reply:
“For further assistance, please visit our website at https://holistathomehealth.com/ or contact us at 682-200-7472.”


4. User Responsibilities

  • Accurate Information: You are responsible for providing accurate contact information to ensure the delivery of messages.
  • Device and Carrier Compatibility: SMS communication is subject to compatibility with your mobile device and carrier service.

5. Changes to SMS Terms of Service

Holistat Home Health reserves the right to update or modify these terms at any time. We will notify you of any changes through a message or an update to this document.

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